Shipping & Return Policy
We offer a $10 flat rate domestic shipping on all products. If you want to exchange or return your item, you will need to cover the return shipping cost to do so. Returns are eligible for up to 7 days from the date of delivery for full refund to original form of payment less the shipping cost.
- Discounted items are final and cannot be returned or exchanged
- Returned items must have hang tags attached and be returned in original packaging
- Returned items must have no visible signs of wear, use, or washing
- To initiate a return or exchange, please complete the following steps:
Email us at email@example.com with your order number and why you'd like to return your item(s).
Please ensure the item(s) sent back are through a traceable and/or insurable method as SIMONE FAN is not responsible for any returned packages not received.
Please allow up to 2 weeks for the processing of your return from the date we receive your package. You will be responsible for the return shipping charge. Returns must be postmarked within 7 days from the date you received your product.