Shipping & Return Policy

If you want to exchange or return your item, you will need to cover the return shipping cost to do so. Domestic returns are eligible for up to 7 days from the date of delivery for full refund to original form of payment less the shipping cost. ALL DISCOUNTED AND SALE ITEMS ARE NON RETURNABLE. 

- Discounted and special sale items are final and cannot be returned or exchanged

- Returned items must have hang tags attached and be returned in original    packaging

- Returned items must have no visible signs of wear, use, or washing

- To initiate a return or exchange, please complete the following steps:

Email us at contact@simonefan.com with your order within 7 days of delivery with your order number and why you'd like to return your item(s). Your return has to arrive in our office within 7 days of the confirmation email for a full refund. Return items will not be accepted after that. 

Please ensure the item(s) sent back are through a traceable and/or insurable method as SIMONE FAN is not responsible for any returned packages not received.

Please allow up to 2 weeks for the processing of your return from the date we receive your package. You will be responsible for the return shipping charge. Returns must be postmarked within 7 days from the date you received your product.